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ZenMaid is a simple scheduling software designed to help maid services to manage and grow their businesses. The ZenMaid podcast brings the expertise of the ZenMaid team, industry experts, and awesome members of the ZenMaid Mastermind, to help people grow & run their cleaning services with more... zen. To join us at: facebook.com/groups/zenmaidmastermind/
Episodes
Thursday Mar 10, 2022
Thursday Mar 10, 2022
In 2009, Kate was 40, fresh from a divorce, and in desperate need of a way to support herself and her sons. So, she turned to what she knew. “I knew how to clean and take care of people.”
This is Kate Sloan's story of how she founded and grew her cleaning business, Chicka Chicka Broom, from a side hustle for extra cash to a million dollar maid service. Kate shares her story with ZenMaid.
Highlights you don't want to miss:
0:22 - how her story started with a move back to her home town
1:58 - how Kate started out 'Gangster Cleaning'
3:00 - the tipping point of when she knew she needed to step up in her business and find a better way of scheduling
7:56 - the question Kate asked herself that really allowed her to start scaling up in her business
13:50 - how Kate uses TaskAway and ZenMaid to run her business (and take holidays!)
15:30 - why Kate and her team call ZenMaid their bible
18:26 - the exact process of how Kate uses the ZenMaid booking form on her website
23:57 - the astronomical number of hours Kate says she now saves EVERY week using ZenMaid
Read even more about Kate's story, including how she gives back through her business: https://www.zenmaid.com/magazine/struggling-single-mom-to-million-dollar-business-owner/
Find out how ZenMaid can help you save as many hours every week as Kate does: https://zenmaid.com/demo
Saturday Jul 18, 2020
Saturday Jul 18, 2020
What is a company culture and why is it important for ALL maid services?
In this video, Diane Daniel will guide you through:
- Why you need to proactively shape your company culture and how to start
- Some small things you can do that will really help positive culture flourish
- The importance of honesty and open communication to make your employees feel valued
- How to set healthy boundaries for everyone: the owners, staff and cleaning clients.
Diane Daniel is the founder and owner of Enjoy Life Cleaning Services, a home cleaning company designed to make homeowners’ lives easier by providing consistent quality services. Her focus on team building, company culture development, and amazing customer service at her cleaning business has enabled it to grow beyond expectations.
This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks at: https://maidsummit.com
Saturday Jul 11, 2020
Saturday Jul 11, 2020
In this video, Maid Service expert Ryan Leavitt walks you through how to land commercial accounts using Facebook ads today. Specifically Airbnb and property management accounts.
You'll learn:
- How to build Facebook ads
- How to target your audience using Facebook ads
- How to post informative ads on Airbnb and Property Management Facebook groups
- How to keep your posts from being booted from Facebook groups
This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com
Saturday Jul 04, 2020
Saturday Jul 04, 2020
Ever wondered what the secret formula is for great customer service? We've got you!
In this presentation, you will learn Faye Horton's CHAT customer service method. The CHAT system is the process by which you develop a strong relationship with your cleaning clients by providing excellent customer service. Begin using this system once you have identified your target cleaning clients and the neighborhoods you will be working in.
Faye Horton is the Owner of N H Horton Cleaning, a janitorial and residential cleaning company and Founder of The Cleaning Business Professional, a business established to help others start and grow cleaning businesses throughout the United States.
This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com
Saturday Jun 27, 2020
Saturday Jun 27, 2020
Do you have a solid process in place to get consistent online reviews?
In this video, you will learn:
- the importance of getting reviews online
- how to get great reviews online automatically
- why even bad reviews aren't necessarily a problem
Griffin Smith is the Co-Founder of ReviewSpreader.com, a startup from Indianapolis. Word-of-mouth advertising is a crucial component of success in today's fast business world, as more consumers rely on reviews to make purchasing decisions.
This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks at: https://maidsummit.com
Saturday Jun 20, 2020
Saturday Jun 20, 2020
Do you want a way to build a list of not just customers, but loyal, raving fans for your Maid Service? Tim Croll, sales and marketing expert will tell you the exact system you need to do this - without being sleazy!
In this video, you will learn:
- what emotion has to do with the sales process
- how you can use emotion to create connection with your target customers
- how to create a list of raving, loyal fans of your services that will be customers for life
- how using this system over and over can create predictable results for your Maid Service
Tim Croll is an experienced E-commerce business owner and entrepreneur. His experience spans owning a service based company to building a multi-million dollar business. But what sets him apart is his ability to communicate a complex business strategy into a step-by-step action plan.
This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com
Saturday Jun 13, 2020
Saturday Jun 13, 2020
In this video, Maid Service expert Mike Callahan explains what a fully automated cleaning company can look like. He goes into detail about how to approach the different stages of a business for scaling and growth to the million mark and well beyond.
Mike explains the five main parts of your cleaning business that can (and should!) be automated.
Mike has 25 years in the cleaning industry and has spent 4,000 hours creating automated systems in his business. He shares all of the lessons and best practices he has learned with other Maid Service owners so they can become absentee cleaning business owners.
This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com
Saturday Jun 06, 2020
Saturday Jun 06, 2020
How to have a Money Mindset with Caren Fern.
In this video, you will learn:
- how to let go of the negative ways you think about money
- what is an abundance mindset and why you need to develop one
- how to use your abundance mindset to grow a profitable home cleaning business
- setting goals you are committed to and get big results
Caren Fern is the owner of My Cleaning Company and Services and the coach of The Money Mindset Academy. She helps entrepreneurs release emotional baggage linked to money so that they can live healthy, balanced lives, attract premium clients and run profitable businesses.
This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com
Saturday May 30, 2020
Saturday May 30, 2020
Jean Hanson, a 32 year veteran of the cleaning industry and Co-founder of 2 cleaning companies teaches cleaning business owners the most effective way to onboard new employees to your company.
In this video you will learn:
- The critical elements of an effective onboarding program
- How to make your employee's first day memorable in a positive way
- The four C's to creating a successful onboarding program
- How your onboarding practices can directly affect employee confidence, job satisfaction, job performance and turnover
This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com
Saturday May 23, 2020
Saturday May 23, 2020
In this Maid Summit video, Roman Peysakhovich owner of Maid Masters goes in-depth into his company's case study of how they implemented the 'Traction' systems to take his cleaning company from flat line to skyrocket growth.
Roman used the latest software and marketing trends to quickly grow his services into a million dollar company. Roman believes thinking forward and learning new technological advances is the key to success in any industry in today’s world.
Get the book Roman talks about in this video:
Traction by Gino Wickman
https://amzn.to/2HqfGZq
This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com