Episode #37 - Proven Hiring Process to Find & Keep Great Cleaning Employees with Liz Trotter

People don't stay with jobs the way they used to back in the day and according to the newest research, people change jobs approximately every two and a half to three years. So what can you do to find, hire and keep great cleaning employees?

Cleaning industry expert Liz Trotter provides an in-depth look at her hiring process.

In this video she outlines and explains each of these phases in the hiring and onboarding process for a new cleaning employee:
Assessment
Accepting
Affirming
Activation
Acclimation
Accomplishments
Adoption
Advocate

For the past 25 years, Liz Trotter has built a powerful culture as CEO of American Maid Cleaning. Committed to continuous improvement, Liz implemented systems to handle the daily challenges of training, motivating, quality control and promotion to leadership. Resulting in just 10% turnover for employees and 3% for clients, Liz then developed the High Performance Employee Program to share her strategies with other business owners.

Read the article based on this presentation here: www.zenmaid.com/magazine/8-phases-to-hiring-cleaners/

Read the books mentioned in this video:
Hiring for Attitude - Mark Murphy
https://amzn.to/2RiTkiq

Leaders Eat Last - Simon Sinek
https://amzn.to/2wiZjvB

Delivering Happiness: A Path to Profits, Passion, and Purpose - Tony Hsieh
https://amzn.to/38sTY33

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This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com